Digitizing Distribution

We understand that a complete overhaul is not feasible in the distribution industry. Therefore, our agile methodology is pragmatic, collaborative, incremental, and customized to align with your business goals and constraints. We work closely with you to deliver measurable improvements every few weeks, assess their impact, and refine strategies based on your feedback. This approach ensures a faster time to market and significantly reduces the risks of failure at all levels.

It requires a strategic vision at the C-level, with a commitment and adoption by every individual within the organization. Understanding that this transformation is a gradual process, we incorporate a robust transformation framework into all our partnerships. This framework aims to train and empower your teams to embrace agile methodologies, integrate digital tools into current workflows, and cultivate a strong focus on efficiency and customer satisfaction. This well-rounded approach ensures that your digital transformation is both sustainable and impactful in the distribution sector.

Many distribution companies operate with relatively small IT teams. They don’t need another high-cost advisor to provide theoretical advice. Instead, they require an experienced team to collaborate with on strategy development, backlog prioritization, legacy issue resolution, technology assessment, solution architecture, experience design, solution engineering, and much more. We provide end-to-end support, thriving on shared responsibilities, close collaboration, and accountability for results.

For specialty distributors, it's all about scaling up faster or becoming the undisputed leader in the niche market. They like to acquire multiple small and mid-size companies every year to create broader enterprise value. The right technology and data platforms can offer massive strategic advantages to identify the right targets to acquire, evaluate their business with data analytics, integrate or displace their systems, identify new opportunities for cross-selling, consolidate suppliers, and many more. We create reusable technology and analytics assets specifically designed for M&A-heavy distributors to acquire and integrate the right companies at unparalleled speed.

Fundamentally, the valuations of the distribution businesses are driven by the growth rate, operating profiles and return on invested capital. With our deep understanding of distribution business and technology, we help distributors start thinking and building like tech companies. We help them evaluate and leverage innovative technologies and develop proprietary digital assets and strategic AI solutions that add unique technology multipliers to their enterprise valuation.

Today, most B2B buying journeys begin with online research, involve multiple decision-makers, and require several touchpoints, often favoring remote transactions. We help you adapt to this new landscape. A strong digital presence, especially B2B eCommerce, is no longer optional but essential. It's quickly becoming the preferred channel for business buyers and a key source of new leads. B2B eCommerce also boosts sales teams by enabling remote selling, automating manual tasks (like quoting, status checks, and invoicing), and finding new opportunities with account-based insights. We have a wealth of experience helping companies start, build, and scale their digital and eCommerce efforts.

Empower your B2B customers with a self-service portal where they can access product information, request quotes, track orders in real-time, manage account details, and much more. These portals offer significant value by reducing error rates, shortening sales cycles, and uncovering new revenue and savings opportunities. At Rapidops, we have implemented numerous customer portal solutions that have driven substantial business impact. Our expertise lies in designing, building, and integrating these portals to meet your specific needs.

Distribution businesses have lots of different products, presenting countless opportunities for optimization and growth. These opportunities are often hidden within your data, waiting to be uncovered. Companies that can integrate and analyze their data at scale and in real-time can reduce operational costs, enhance supplier performance, identify sales opportunities, anticipate disruptions, and mitigate risks, all while gaining a comprehensive view of their products, suppliers, and customers. We empower your team to ask the right questions, quickly find answers, and take action based on insights using modern data platforms, advanced analytics tools, and AI/ML automation.

Many distribution companies rely on legacy or third-party systems like ERP, PIM, CRM, CMS, DAM, OMS, eCommerce, Delivery, and Data Platforms. One of the biggest challenges for these companies is integrating and coordinating these disparate systems. We excel at connecting these systems, implementing new platforms, modernizing outdated systems, and engineering solutions that create a robust, flexible, and future-proof foundation. This foundation automates processes, enhances customer experiences, reduces costs, enables data-driven decisions, and fosters strong relationships. It becomes your most valuable digital asset, transforming your business into a technology-driven market leader.