The way buyers are buying building materials is changing.
35%
Sales
of building materials are currently happening online and is expected to grow exponentially in the upcoming years
$80
Billion
in online sales of building materials were recorded in the US in 2023, highlighting a significant growth in the digital marketplace
75%
B2B Customers
research building materials online before making a purchase, whether the final purchase is made online or offline
Old stack, fragmented systems and stiff competition are holding back building materials businesses from protecting their margins despite surging demand.
While almost every industry is rapidly advancing, the building materials industry has lagged behind. To thrive, businesses must modernize their tech stack, adopt flexible & scalable systems, and effectively serve both B2B & B2C customers online. We specialize in modernizing systems and transforming experiences to enhance customer engagement and drive sales. With a comprehensive approach, we ensure you swiftly adapt to market changes and deliver exceptional customer experiences.
Helping Building Material Businesses Become Modernized
Building materials businesses need to upgrade the way they are doing business, embrace online sales channels, and improve shopping experiences to retain customers, boost sales, and expand their market reach.
These are some critical questions we help building materials businesses address and act on using the best-suited technologies for them:
# How can we develop an eCommerce platform to handle complex B2B building materials transactions smoothly?
# What digital solutions can enhance our service offerings and customer satisfaction?
# How can we help you forecast demand and supply to increase margins?
# What technologies are crucial for implementing a robust D2C model?
# How can we leverage Gen AI to reduce costs and increase efficiency?
# Which technologies can help us automate routine processes and reduce manual errors?
# How can we optimize our ERP system to streamline business processes?
Our Services
Digital & Data Strategy
Develop comprehensive strategies that utilize advanced data insights and cutting-edge technology to drive growth, streamline operations, and make informed decisions.
Agile Transformation
Embrace agile methodologies to enhance processes, boost flexibility, accelerate innovation, and improve overall efficiency and responsiveness to market demands.
B2B, Headless, Composable eCommerce
Build a flexible and scalable eCommerce platform using headless, composable architecture, enabling customized solutions, seamless integrations, and superior user experiences tailored to customer needs.
Customized Customer Portals
Create intuitive and robust portals that enhance engagement and provide real-time access to order status, inventory levels, and personalized product information, simplifying communication and support.
Data Analytics & Reporting
Leverage advanced data analytics to forecast demand, gain actionable insights, optimize decision-making, uncover process improvement opportunities, enhance quality control, and reduce costs.
ERP Modernization
Upgrade the ERP system with the latest technology stack to strengthen the backbone of the business, enhance performance, functionality, and compatibility, and offer real-time insights for improved decision-making.
System & Feed Integrations
Seamlessly integrate disparate systems and data feeds to optimize operational efficiency, ensure real-time information flow, and improve coordination across business processes.
Process Automations
Automate critical processes and repetitive tasks to improve efficiency, minimize errors, and free up your workforce for more strategic, value-added activities.
Gen AI Optimizations
Boost operational efficiency and productivity through AI-driven solutions that deliver predictive insights, streamline complex workflows, minimize downtime, and empower data-informed decision-making.
Enable Omnichannel Shopping
Offer a seamless unified shopping experience by integrating online and offline channels, ensuring consistent customer interactions across all touch points, and driving engagement and satisfaction.
Over the last 20 years, I've worked with many firms, but this team is the best that I have ever worked with. Operational efficiencies, process automations, M&A... they exceed our expectations at every challenge.
How are we modernizing the building materials industry?
1. We understand the evolving behavior of building materials B2B buyers.
The B2B landscape, in all the other industries, is rapidly changing as buyers increasingly favor online shopping and the same experiences buyers are expecting in the building materials industry. Many building material businesses have been caught unprepared by these trends. In this industry, those who act early can gain the most. We recognize these new behaviors and the efforts required to drive meaningful change using technology. Our expertise lies in creating user-friendly platforms that facilitate easy product discovery, comprehensive information access, and efficient transaction processes, ensuring a seamless online purchasing experience.
2. We know how to protect profitability with technology.
Maintaining healthy margins amidst market and raw materials cost fluctuations is a significant challenge in the building materials industry. Businesses struggle with traditional pricing strategies and reactive cost management, which can erode profitability. We know these hurdles and the efforts required to drive meaningful change using technology. Our expertise lies in providing digital solutions to help building materials distributors and manufacturers implement transparent pricing strategies, adaptive discount structures, and proactive cost management techniques. By leveraging the latest technology, we help you stay competitive and resilient, ensuring your business can swiftly adapt to market dynamics while protecting your bottom line.
3. We understand D2C, wholesale, and online, and all channels are equally important.
In today’s market, success hinges on building a strong, cohesive presence across all channels. D2C, wholesale, and online sales are no longer separate entities; they are interconnected pathways that can significantly enhance your market reach and profitability. The building materials industry is no exception. Many building materials distributors and manufacturers are struggling with disjointed systems and old stacks that create inconsistent customer experiences and hinder operational efficiency and market responsiveness. We enable seamless integration of these channels and increase your capabilities, ensuring a consistent and comprehensive customer experience that enhances engagement and boosts sales. We build solutions that bridge the gap between physical and digital touchpoints, making it easier for buyers to interact with your brand and complete their purchases, whether online or in-store.
4. Buyers want end-to-end support, from planning to installation, everything under their fingertips.
Buyers in the building materials industry are nowadays demanding more than just quality products; they expect comprehensive support throughout their purchasing journey. And businesses are lacking to provide the level of service that fosters loyalty and satisfaction. Recognizing this shift, we focus on implementing robust end-to-end customer support systems. Our approach ensures that your customers have access to all necessary information and assistance at every step of their journey, enhancing their overall experience and satisfaction. By integrating advanced support technologies, we enable you to provide timely, efficient, and personalized support, fostering customer loyalty and trust.
5. Demand for customized solutions is becoming the norm.
Nowadays, customization has moved from a luxury to a necessity. Customers increasingly expect products tailored to their specific needs and preferences. Delivering these personalized solutions efficiently can be a significant challenge for many businesses. To address this, we build and implement systems like CPQ that especially help building materials manufacturers create flexible and innovative product offerings. We ensure that you remain competitive and even lead the market with customizable products without sacrificing efficiency or quality.
6. Anticipating market trends and making informed decisions are crucial in the building materials industry.
Effective forecasting can be a game-changer, yet many building materials distributors and manufacturers struggle with outdated tools and methods. We specialize in deploying state-of-the-art forecasting tools that provide accurate demand predictions and help you optimize supply chains. Our solutions utilize advanced analytics to help you manage inventory efficiently, reduce waste, and ensure timely delivery. We integrate these forecasting tools into your operations, allowing you to stay ahead of market trends, make proactive decisions, and enhance overall business performance. This strategic approach equips you to navigate uncertainties and capitalize on emerging opportunities.
7. Connected Systems and Solid Infrastructure Unlock Limitless Potential.
Building materials businesses that still use legacy systems and disjointed platforms face significant operational challenges. These outdated systems can hinder efficiency, complicate data management, and limit growth potential. We focus on creating a cohesive ecosystem where your ERP, CRM, CMS, DAM, OMS, eCommerce, Delivery, and Data platforms, work together seamlessly. We specialize in seamlessly connecting these systems, implementing new platforms, and modernizing outdated infrastructure. Our engineered solutions create a robust, adaptable, and future-ready foundation. This solid infrastructure streamlines processes, enhances customer experiences, reduces costs, enables data-driven decision-making, and strengthens relationships. Ultimately, it transforms your business into a technology-driven market leader, equipped for sustained success.
8. We leverage technology to enable rapid growth through strategic M&A.
We know growth often comes from strategic partnerships and acquisitions. To scale quickly and achieve market leadership, you need advanced technology and data platforms. These tools assist in identifying the right building materials manufacturers and distributors to acquire, evaluating their potential through data analytics, and seamlessly integrating or enhancing their systems. Our expertise lies in developing reusable technology and analytics assets tailored for building materials businesses. These assets facilitate new cross-selling opportunities, streamline operations, and boost overall value. As your technology partner, we ensure your business can efficiently acquire and integrate new companies, driving growth and reinforcing a strong market presence.
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